Our customers are responsible for giving Futurismo the correct contact information in order to be able to inform them about any change on their reservation.
1. Futurismo Cancellation Policy
Cancellations up to 72 hours before the tour: no penalties applied.
Cancellations up to 48 hours: 50% of the total amount will be charged.
Cancellations less than 24 hours or no-show: full amount will be charged.
Cancellations up to 24 hours: 50% of the total amount will be charged.
Cancelations less than 24 hours or no-show: full amount will be charged.
In case there’s no sights of cetacean (whales or dolphins) in the Whale Watching activity, Futurismo offers a 2nd trip free of charge.
In case there’s no sights of dolphins in the Swimming with Dolphins’ activity, Futurismo offers a 2nd trip free of charge.
In case of flight delays, changes and or cancellations, injuries, weather, natural disasters and/or other unforeseeable matters Futurismo will not to be responsible for expenses and other related costs.
2. Azores weather and conditions:
The weather or sea conditions may restrict the activities.
In case of cancellation, the activities will be rescheduled for another day. In case of unavailability of the customer on the offered date, the activity will not be charged to the agency/costumer.
Whale Watching reservations will be made in our Catamaran. Please inform us if you prefer to go on a zodiac boat.
Due to poor weather or other related conditions, Futurismo reserves the right to change itineraries or timetables if necessary.
3. Pick up & drop off Services
Not included in the sea activities.
Included in the land activities at the customer’s hotel in Ponta Delgada or at a nearby location. Transfers to/from other locations on request.
Please note that the prices displayed on our websites for our services are in the company’s local currency (€uros). As a local operator, Futurismo is not responsible for currency fluctuations or additional fees outside its control, such as bank transfer fees, credit card fees, etc.
5. Special offers & Promotional codes
Please note that special offers like promotional codes can only be applied to a reservation before the booking is made. When there is a promotional code, it should be entered into the matching field on the reservation page, in order to be valid and applied.
6. Minimum of participants, Ages and Meals
Minimum of participants on land experiences: 2 people when integrated in the regular activity schedule, otherwise on request.
Valid in all the activities except the whale watching tours, where the minimum of participants is 4 people.
Babies: 0 – 5 years old free of charge
Children: 6 – 12 years old
Adults: from 13 years old
Please note that children must know how to swim autonomously and feel comfortable snorkeling in open sea in order to swim with dolphins. Children also have to be able to touch the ground with their feet while seated in the zodiac boat in order to go on a tour in the zodiac boats. Catamarans are available for whale watching in São Miguel island.
Lunch: starter, main dish, dessert, drink, coffee or tea.
Picnic: sandwich, cupcake or cereal bar, fruit, water and juice.
Sunset Cruise: Light meal aboard with regional wines and juices.
Vegetarian: vegetarian meals on request within a minimum of 48 hours before the tour.